Pinela Deluxe - Retractable Roof Pergola - Free Standing
TThe Pinela Deluxe offers a quick and easy way to create an open space above your terrace. With the ability to slide the panels to one side, the Pinela Deluxe also includes optional LED lighting that can be controlled with the SOMFY remote. Experience the convenience and style of the Pinela Deluxe today!
Our fully trained install team can arrange delivery, logistics and installation to the highest of standards. Insuring a quality finish.
- Only available in RAL7024.
- Stand dimensions are 150x150x3695mm excluding floor mounting bracket. The clearance height is 3500mm.
- A floor mounting bracket is optional.
- The Pinela is delivered in standard sizes and can not be custom made.
- The panel width of the Pinela Deluxe is 315,4 mm.
- The Pinela Deluxe can be equipped with LED lighting strips as an option.
- It is possible to connect Pinela's to cover a larger area.
Delivery
In most cases your order will be sent directly from our partners and manufactures based across Europe
Transport
Mainland UK excluding the Isles of Jersey and Guernsey.
IMPORTANT: There will be extra charges for any deliveries offshore – excluding the Isle of Wight, Scottish Highlands, Scottish Islands, Isle of Man and Northern Ireland.
Delivery time for products in stock is 7-12 working days. Unforeseen circumstances may occur which may delay a delivery. Consequential costs cannot be claimed.
Partial deliveries for multiple items are not possible
Deliveries are kerbside only. You must be present for offloading. If you are not present to receive the delivery, a redelivery charge will apply
The Delivery costs that apply per order are:
FREE DELIVERY on orders over £950
- Parcel deliveries via DHL; will have a charge of £12.00 per order. Maximum 4 products per order with maximum dimensions of 600x600x600mm - 1200x400x400mm – bowls up to 1000mm, Maximum 30kg per product)
- Pallet deliveries via Dachser ; will have a charge of £85- per order
SURCHARGES - Minimum order amount
- Parcel deliveries via DHL will have a surcharge of £10 for orders under £50
- Pallet deliveries via Dachser will have a surcharge of £40 for orders under £400
The address must be accessible with a large lorry of 13.6 meters
In case of unsuccessful delivery, redelivery or return, we calculate the actual transport costs.
For the delivery of goods larger than 2.3 meters you are required to ensure unloading facilities. This means a forklift-truck to unload the goods. Our courier does not have the possibility to unload these goods. If there is no forklift on site to unload goods longer than 3 meters, please contact us before you order. Please note that this also applies to the 2meter diameter water/fire-bowl
Pallet deliveries: Deliveries are made between 8.30 - 5.00, it is not possible to specify a time. Our courier will contact you to arrange a mutually convenient delivery day. The courier will not attempt delivery until contact has been made with you. Please ensure that you point out any potential delivery issues, such as restricted access, at this time. Actions required to overcome delivery issues may be chargeable to you, particularly if only discovered on the day of delivery.
Parcel deliveries: No delivery appointment will be made for orders that will be delivered by DHL. You will receive an email from DHL with the tracking details.
Returns: You can return your order up to 14 days after delivery
Please note that you are responsible for arranging the return of your order and for the costs of returning your order to us unless we have delivered the item to you in error. All return items must have original tags and packaging; and not been used or modified in any way.
Please unpack and remove all packing and inspect for any damages. Any damage or issues with your delivery must be reported within 48hours of receiving,
We cannot accept returns on any made-to-order products.