CONNECT Base Plate Galvanised
This galvanised steel bottom plate is for your CARREZ connect planter. This Product only includes the base plate and is designed to compliment our CONNECT planter range
The CARREZ connect planter gives gardens a timeless look. The planter's finish ensures that it is corrosion resistant and will last for many years outdoors. Please note! This item only includes the galvanised steel base plate an must be purchased with a planter from the CONNECT range
Product Information CONNECT5 year guarantee
Delivery
In most cases your order will be sent directly from our partners and manufactures based across Europe
Transport
Mainland UK excluding the Isles of Jersey and Guernsey.
IMPORTANT: There will be extra charges for any deliveries offshore – excluding the Isle of Wight, Scottish Highlands, Scottish Islands, Isle of Man and Northern Ireland.
Delivery time for products in stock is 7-12 working days. Unforeseen circumstances may occur which may delay a delivery. Consequential costs cannot be claimed.
Partial deliveries for multiple items are not possible
Deliveries are kerbside only. You must be present for offloading. If you are not present to receive the delivery, a redelivery charge will apply
The Delivery costs that apply per order are:
FREE DELIVERY on orders over £950
- Parcel deliveries via DHL; will have a charge of £12.00 per order. Maximum 4 products per order with maximum dimensions of 600x600x600mm - 1200x400x400mm – bowls up to 1000mm, Maximum 30kg per product)
- Pallet deliveries via Dachser ; will have a charge of £85- per order
SURCHARGES - Minimum order amount
- Parcel deliveries via DHL will have a surcharge of £10 for orders under £50
- Pallet deliveries via Dachser will have a surcharge of £40 for orders under £400
The address must be accessible with a large lorry of 13.6 meters
In case of unsuccessful delivery, redelivery or return, we calculate the actual transport costs.
For the delivery of goods larger than 2.3 meters you are required to ensure unloading facilities. This means a forklift-truck to unload the goods. Our courier does not have the possibility to unload these goods. If there is no forklift on site to unload goods longer than 3 meters, please contact us before you order. Please note that this also applies to the 2meter diameter water/fire-bowl
Pallet deliveries: Deliveries are made between 8.30 - 5.00, it is not possible to specify a time. Our courier will contact you to arrange a mutually convenient delivery day. The courier will not attempt delivery until contact has been made with you. Please ensure that you point out any potential delivery issues, such as restricted access, at this time. Actions required to overcome delivery issues may be chargeable to you, particularly if only discovered on the day of delivery.
Parcel deliveries: No delivery appointment will be made for orders that will be delivered by DHL. You will receive an email from DHL with the tracking details.
Returns: You can return your order up to 14 days after delivery
Please note that you are responsible for arranging the return of your order and for the costs of returning your order to us unless we have delivered the item to you in error. All return items must have original tags and packaging; and not been used or modified in any way.
Please unpack and remove all packing and inspect for any damages. Any damage or issues with your delivery must be reported within 48hours of receiving,
We cannot accept returns on any made-to-order products.
What is Coated Steel?
Once constructed, the coated steel planter is given several finishing treatments. The metal is roughened to allow better adhesion of the powder coating. This is applied with a strong adhesive primer. Finally, the planter is finished with a hard topcoat of Qualicoat class 2. These layers ensure that the planter is of very high quality and scratch resistant.
Advantages
- 5-year guarantee.
- The colour of the coating is 9016, 7021 or 9005 as standard. Other colours available at an additional cost
- Hard-wearing, weather-resistant, low-maintenance and durable.
Important Info
- Products should be unpacked immediately upon receipt to release any moisture trapped inside the packaging. If the product is left in its packaging, it may develop patches of uneven discolouration.
- Clean annually by hosing dirt from the product with clean tap water, followed by cleaning with detergent. Do not use a pressure washer and/or scouring pad for this purpose. This damages the coating.
Planting Advice
- Place the overflow pipes in the drainage holes prepared for this purpose
- Fill the container with about 10 cm of drainage material
- A water-permeable anti-root fabric on top of the drainage material
- Use soil that is suitable for the type of planting
